Part of the Afferent Group , Xceptional provides external reception & call-handling services to SME clients, professional offices and E-commerce businesses.  We offer a spectrum of services serving clients with needs ranging from minimal or occasional assistance answering phone calls and/or making appointments through to larger companies wishing to outsource their customer service function.

In all cases, the idea is a simple, cost-saving one: instead of having a receptionist or customer care person "onsite and on payroll", our clients understand that it pays to entrust Xceptional to professionally handle their telephone business.